Research Question: Teaser Heads Online

Although I don’t hear this as often as I once did, the claim that online heads shouldn’t give away the whole story is one that pops up now and again in my conversations with editors. The editors — addled by increasing pressure to increase revenue by increasing ad inventory by increasing page views — surmise (rightly) that some readers come to their homepages simply for a quick nibble of news headlines, and that online news editors should, therefore, write teaser heads that don’t give away the milk.

On one hand, maybe they’re right. After all, teasers have been a feature of broadcast news for years.

On the other hand, this mentality flies in the face of just giving the customer what he or she wants. And, as we all know, the customer is always right.

So, how much of a tease will the online audience tolerate? Are younger readers, who are more likely to quickly click links in search of the information they want, more likely than older readers, who often carefully assess their choices before clicking on a link, more tolerant of teaser heads? Does the perceived urgency or relevancy of a headline cause readers to be more or less likely to click on teaser heads? Is there some measurement of vagueness that would allow us to find the right balance between serving our reader customers and serving our advertising customers?

The N&O and Online Journalism Students

I had nothing to do with it, but I was happy to see three students I had in my Online News Writing and Editing classes this year get a shout out on newsobserver.com for their work this semester with the Under the Dome blog.

That partnership was a great example of what can happen when good students get paired up with a patient, energetic and innovative journalist like Ryan Teague Beckwith, the reporter who minds the blog.

Research Question: Curious or Influential?

Over at his blog, Under the Dome, at NewsObserver.com, Ryan Teague Beckwith points out another interesting online political communication question: What’s the relationship between candidate messages in paid media, free media coverage of those messages and Google searches related to those messages?

And who are the Google searchers on political terms? Are they The Influentials? Young People? Newspaper readers? Non-voters? All of the above?