Lecture: The Online News Audience

Before I let the students in my online reporting and editing classes touch any piece of technology or blurb their first blog post, I think it’s important to spend some time talking with them about the behaviors of the online news audience. The way people consume news and information online is fundamentally different than the way they consume it in other media, and it’s pointless to practice online journalism without understanding those habits.

This is not a lecture about how I wish the online news audience behaved. It is a lecture based on years of watching actual site usage at national news sites, watching focus groups, and reading industry surveys — primarily those done by Pew and collected in the annual State of the News Media reports.

This isn’t a lecture about how to change audience habits. It’s a lecture about riding a wave that is SO much bigger than journalism. Continue reading “Lecture: The Online News Audience”

It’s a Battle of Style, Not Media

With the new Pew report out this week, a lot of people are wondering this: Is there “evidence in the survey that what the internet did to newspapers may soon happen to television”?

First, the Internet didn’t do anything to newspapers that the 1970s didn’t do more effectively.

Second, these aren’t the right questions to ask.

Continue reading “It’s a Battle of Style, Not Media”

Activist’s Death Takes Toll on Newspapers

If Chapel Hill had a patron saint of town-gown relations, it might have been Rebecca Clark. The 93-year-old woman was not only a leader in the area’s black community, but the mother of the late Doug Clark, who entertained generations of frat parties with his band, The Hot Nuts.

Ms. Clark died on Saturday. But the Triangle’s newspapers should ask not for whom the bell tolls. It tolls for thee.

Continue reading “Activist’s Death Takes Toll on Newspapers”

More on the N.C. Online News Audience

UPDATE: Since my original post, I’ve received some new information from Dan Barkin, The News & Observer’s senior editor for online, about traffic to newsobserver.com. He — and others today — have pointed out that audience counts really depend on how you define your market. Statewide audience really doesn’t matter to ad buyers. Agreed, but I think it does matter in terms of editorial impact on issues of public affairs.

In an e-mail, Barkin said that “Some recent Media Audit numbers showed that WRAL.com reaches 51% of Triangle adults. Newsobserver.com (net of all of our sites) reaches 41.5% of Triangle adults.”

He said newsobserver.com reached about 50 percent more people in July and August of this year than the same months last year, but he also noted that page views had jumped only about 15 percent in those two months.

Original Post (12:55 p.m.):

Following up on my interview that aired earlier this morning on WUNC radio, I just got off the phone with Matt Tatham, the director of media relations for Hitwise. His company provided the data for the WUNC story, and I wanted to know more.

And, once again, the care that needs to be taken when talking about online audience numbers becomes apparent. According to Hitwise, WRAL clobbered The News & Observer online during August, but I think the clobbering was done in a manner that is slightly different than the one emphasized in the story.

As they say on Marketplace, let’s do the numbers …

Continue reading “More on the N.C. Online News Audience”

What Drives Local News Traffic

In an interview with WUNC radio this morning, I share some anecdotal information I’ve received from my visits to online news operations at the papers in Asheville, Fayetteville, Gastonia, Greensboro, Raleigh, Shelby, and Wilmington. The four things that are really driving page views at local and regional papers are:

  1. crime
  2. weather
  3. traffic
  4. high school sports

The full audio of the report is here. Leroy Towns comments here. More TK on this subject.