Comments on: Newspaper Corrections: Sources Now Share the Obligation http://ryanthornburg.com/2009/06/01/newspaper-corrections-sources-now-share-the-obligation/ Ryan Thornburg Tue, 06 Sep 2011 13:54:34 +0000 hourly 1 http://wordpress.com/ By: Shannan Bowen http://ryanthornburg.com/2009/06/01/newspaper-corrections-sources-now-share-the-obligation/#comment-110 Wed, 03 Jun 2009 19:19:08 +0000 http://www.ryanthornburg.org/blog/?p=328#comment-110 Thank you!

Did you see this article today: http://www.mediabistro.com/prnewser/events/businessweekcoms_byrne_i_had_to_bribe_reporters_to_respond_to_comments_on_their_articles_118071.asp?c=rss

]]> By: Ryan Thornburg http://ryanthornburg.com/2009/06/01/newspaper-corrections-sources-now-share-the-obligation/#comment-109 Tue, 02 Jun 2009 14:28:23 +0000 http://www.ryanthornburg.org/blog/?p=328#comment-109 Shannan, I do have a quick 1-pager on the topic of managing community, but would be happy to share some more thoughts.

Start here and let me know what further questions you have:
http://www.ryanthornburg.org/articles/1page-comments.pdf

]]> By: Shannan Bowen http://ryanthornburg.com/2009/06/01/newspaper-corrections-sources-now-share-the-obligation/#comment-108 Tue, 02 Jun 2009 13:30:59 +0000 http://www.ryanthornburg.org/blog/?p=328#comment-108 And it still says you worked for USA Today.

I especially agree with point #3, which brings up the question: should newspapers dedicate one person to monitoring forums, discussions and comments sections?
I know that might stretch a lot of staffs pretty thin, but it’s an important task if news organizations are going to provide these types of services online.
We have editors here who monitor and participate our discussion forums (though we should probably do it more), and I always scan the discussion forums each day to find items related to my articles. Not only can we pick up mistakes or corrections, but there’s often a lot of story ideas or follow-up suggestions we’ll find.

Do you have any suggestions for structure news organizations could use to monitor their comments or discussions? Do you think this should fall under one particular staff member’s job? Any ideas on how editors and reporters can use these services to our advantage and avoid overlooking anything?

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